Returns & Exchanges
At FANNA Polewear, we want you to feel confident and empowered in your gear; if your fit isn't perfect, you can return or exchange your items within 14 days of delivery. Please ensure all garments are unworn, unwashed, and still have the original hygiene liners and tags intact.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring the hygiene seal is undisturbed, and include the printed return slip inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our team inspects the returned polewear to ensure it meets our resale standards, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing